CONTACT US
Our Customer Service is available 24/7 by email. Our team aims to respond to all inquiries within 8 hours.
FREQUENTLY ASKED QUESTIONS
Do You Offer Free Shipping?
We offer FREE shipping on all orders.
How Long Does Shipping Take?
At Audrey Calvero, efficiency is our top priority.
All orders placed before 11:00 PM (CET/CEST) are dispatched from our warehouse within 1-2 days Once shipped, delivery typically takes 6-8 business days.
Do The Pieces Run True To Size?
Our dresses are designed for a figure-enhancing fit, but sizing may vary slightly depending on the fabric and style. To ensure the perfect fit, please refer to our Size Guide on each product page.
If you're between sizes, consider:
- For fitted dresses with minimal stretch, opt for the larger size for a comfortable fit.
- For dresses with stretch fabric, you may size down for a more sculpted look.
Still unsure? Our customer support team is happy to help you find the ideal size!
How Do I Return An Item?
If you accidentally ordered the wrong size or item, don’t worry — we’ve got you covered.
Simply check if your order is eligible for a return, then email us at info@audreycalvero.com. and our team will guide you through the next steps.
How Quickly Do You Respond to Emails?
Our Customer Service is available 24/7 by email. Our team aims to respond to all inquiries within 8 hours.