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Shipping policy

Shipping Policy – Audrey Calvero

Here you will find all the information about our shipping process. At Audrey Calvero, we aim to deliver your order as quickly and smoothly as possible. We are committed to providing all our customers with a fast and reliable shipping service, and this policy outlines the delivery times, costs, and procedures to ensure an optimal shopping experience.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required. Regardless of your order amount or location, you benefit from free delivery. This reflects our commitment to making your shopping experience as pleasant and hassle-free as possible.

Processing Time

Orders are processed within 1–2 business days. Orders placed after 11:00 PM (CET/CEST) will be processed on the next business day.

After placing your order, you will receive a confirmation email. During peak shopping seasons, processing may occasionally take up to 72 hours. Once your order has been shipped, you will receive an email with tracking information, allowing you to track your package to its final destination.

Delivery Time

Once your order has been processed and shipped, delivery usually takes 6–8 business days, depending on the destination and carrier operations.

Total Shipping Time

7–10 business days (1–2 processing + 6–8 delivery)

Shipping

All orders placed with Audrey Calvero are shipped directly from our warehouse. This allows us to shorten processing times, ensure customers receive their products as quickly as possible, and conduct strict quality control on every item shipped.

Tracking Information

As soon as your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment via the website of the relevant carrier, such as USPS, UPS, FedEx, DHL, Evri, or Royal Mail, or through a third-party tracking service.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, such as carrier congestion, customs procedures, weather conditions, or unforeseen logistical issues. Unforeseen delays, including courier issues or customs clearance, are beyond our control, and Audrey Calvero cannot be held liable for missed deadlines due to such delays. We appreciate your understanding in such situations.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order once it has been processed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.

Agreement to Terms

By placing an order with Audrey Calvero, you confirm that you have read, understood, and agreed to our Terms and Conditions and Shipping Policy. This includes acknowledgment of our estimated delivery times, potential delays, and limitations of liability as outlined above.

Contact Information

This online store is operated by: Rosie Lane Fashion

Company address: Multatulistraat 9, 4003 KC, Tiel, Netherlands

Chamber of Commerce (KVK): 95785949 

VAT Number: NL005174576B44

Email: info@audreycalvero.com 

Phone number: +31 6 83125203

Customer Service: Our Customer Service is available Monday to Friday, from 9:00 AM to 5:00 PM (CET/CEST). Our team aims to respond to all inquiries within 24 hours on business days.

Questions and Support

For any questions regarding your order or our shipping policy, please contact our customer service at info@audreycalvero.com. Our dedicated team is ready to assist you and answer your questions as quickly as possible.